Netiquette Rules

Netiquette is extremely is important when it comes to business communications. Below are some helpful tips to writing effective and business-like messages that will be well-received.

-Do not use all capital letters. typing in all caps MAKES IT LOOK LIKE YOU ARE YELLING.
-Sometimes you get an email that makes you angry, do not respond right away. Venting via email is called "Flaming" and it can get you into serious trouble. Instead, step away from the computer for a while in order to cool off.
-Important questions to ask yourself when you write an email are "How would I feel if my boss read this?" "How would I feel if this was distributed to the newspaper?" and "How would I feel if I got this email or the person I am sending it to is in the room?"
-Even though emails are more informal than regular mail, courts are now using emails as evidence. So be careful what you say, even in jest. Emotion and tone is much more difficult to convey through electronic communications.
-Do not use accepted Instant Message abbreviations, even when you are in a hurry. Many people do not know what they mean and they give off the vibe that you are sophomoric.
-The use of subject lines are important. Never leave them blank. Make sure your use concise and clear.



References:
Bootcamp 71, Newsgroup Part 2 Netiquette
http://www.telegraph.co.uk/technology/advice/3303468/Bootcamp-71-newsgroups-part-2-netiquette.html

Top 26 Most important Rules of Email Etiquette
http://email.about.com/od/emailnetiquette/tp/core_netiquette.htm

Netiquette Rules- 10 best rules for Email Etiquette
http://ezinearticles.com/?Netiquette-Rules---10-Best-Rules-for-Email-Etiquette&id=785177

Basic Rules of Netiquette
http://networketiquette.net/